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If you have questions or need assistance, please email help@firstourselves.org. We’re available Monday through Friday to help you. If you contact us over the weekend, we’ll help you first thing Monday morning.
- Questions about billing? If you’ve paid by PayPal , there’s can be a 24 hr delay if it doesn’t properly redirect you to the order thank you page. For faster service, call (1) 888-297-7076 or email help@firstourselves.org.
- For technical support, email help@firstourselves.org.
- Refunds & Cancellations: Send us your request via email to help@firstourselves.org. Please include the date of purchase and name of product, and if you have an order or transaction ID, share that, too. If you used PayPal to make your payment, please say so. You may cancel an on-going payment subscription at anytime, which will end your access if the product is delivered online. We will gladly refund the purchase price of any product delivered online (or physical product upon receipt of your return shipment at your own expense to the address listed above). We promise to refund the full amount should you request it within 60 days of your purchase and stand behind a 100% Satisfaction Guarantee policy.
- Exchange a product: Send us your request via email to help@firstourselves.org. Please include the date of purchase and name of product, and if you have an order or transaction ID, share that, too. You may return any product in exchange for another of equal or lesser value within 30 days of your purchase. We’ll contact you with replacement instructions upon receipt of your original purchase at the address listed above.
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- Where else to find Karly: Find Karly’s personal site at karlyrandolphpitman.com.
- Can’t find what you’re looking for? If you’re new to First Ourselves or are looking for our most popular posts, the getting started page can direct you to what you’re needing.
- Media or speaking inquiries: Request a media appearance with Karly by emailing help@karlyrandolphpitman.com. Please put “media request” in the subject line. For requests under 24 hours advance notice, please call Karly’s assistant, Anjali, at 888-297-7076.